Terms of Service of 9dom.pl

§1. Provider and contact

The 9dom.pl website (the “Service”) is run by Jacek Marek Szembel, Gniewoszów 18b, 57-530 Międzylesie (the “Provider”).

Contact for all matters, including complaints: galeriakotlina@gmail.com.

§2. Definitions

• User — a person using the Service.
• Account — the User's individual account created with an e-mail address or a Google account.
• Package — one-off paid full access to the Service's features for one person (one set of birth data).
• Add-on — additional AI questions or locations for a person who already has a Package.
• Consumer — a User who is a consumer within the meaning of Polish law.

§3. Nature of the services

The Service provides Vedic astrology (Jyotish) and astrocartography calculators and text interpretations prepared with the help of artificial intelligence (AI) on the basis of astronomical calculations.

The content is developmental, educational and for entertainment. It is not medical, psychological, legal or financial advice, does not predict the future and must not be the sole basis for important life decisions.

AI interpretations are generated automatically and may contain inaccuracies. The Provider strives for them to be reliable but does not guarantee their accuracy.

§4. Technical requirements

Using the Service requires a device with internet access and an up-to-date browser with JavaScript and cookies enabled. Purchases and some features require an Account and an e-mail address.

§5. Account

The Account is free — created via a sign-in link sent by e-mail or via a Google account. The agreement for maintaining the Account is concluded for an indefinite period.

The User may delete the Account at any time by writing to galeriakotlina@gmail.com. Deleting the Account means losing purchased Packages and saved interpretations.

Providing unlawful content and disrupting the Service are prohibited.

§6. Free and paid services

Free features include the birth chart, planetary positions, nakshatras and planetary periods and the other calculators to the extent described at each feature.

The paid Package costs PLN 49 per person (one-off, no subscription). For the chosen person it includes: AI interpretations and the full reading, 5 AI questions about the chart, 5 locations (AI readings of places), a 365-day horoscope counted from the day of the first reading, 3 couple compatibility checks and additional slots for free viewing of other people's charts.

Add-ons for a person with a Package: +5 AI questions — PLN 10; +5 locations — PLN 10.

Prices are gross prices in Polish zloty. The Provider is not a VAT payer.

§7. Conclusion of the agreement and payment

To buy a Package or Add-on, the User signs in, chooses the person, clicks “Pay” and is redirected to the payment page of the Stripe operator. Available methods: BLIK and payment card.

The agreement is concluded when the payment is confirmed. Access is enabled automatically, usually within seconds. The payment confirmation is e-mailed by the payment operator.

A Package is assigned to the Account and one person (set of birth data) and cannot be transferred to other persons or Accounts.

§8. Right of withdrawal

A Consumer may withdraw from a distance contract within 14 days without giving a reason.

Packages and Add-ons are digital content supplied immediately. Under Art. 38(1)(13) of the Polish Consumer Rights Act the right of withdrawal does not apply if, before payment, the Consumer expressly consented to performance starting before the withdrawal period ends and acknowledged losing that right. The Consumer gives this consent by ticking the box next to the “Pay” button.

If access was not enabled, the Consumer may withdraw by writing to galeriakotlina@gmail.com. The refund will be made within 14 days using the same payment method.

§9. Complaints

Complaints (e.g. no access after payment, the Service not working correctly) can be sent to galeriakotlina@gmail.com, stating the Account e-mail and a description of the problem.

The Provider replies within 14 days. If the complaint is accepted, the Provider restores access, fixes the error or refunds the payment.

Consumers may use out-of-court dispute resolution, including the help of municipal or district consumer ombudsmen and the Trade Inspection.

§10. Privacy

The processing of personal data is described in the Privacy Policy.

§11. Final provisions

The Provider may amend these Terms for important reasons (e.g. a change in law or in the Service's features), announcing it in the Service at least 7 days in advance. Amendments do not affect Packages bought earlier.

Polish law applies to matters not regulated here, in particular the Civil Code and the Consumer Rights Act. These Terms do not limit Consumer rights under mandatory provisions of law.